Form not sending FATAL ERROR « Gravity Support Forums

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Mattbw11
Member

Hello,

I have been working on a form/website for the last month and we are just about to launch but we have run into an issue with the form not submitting. My client would like to launch right away but we are stuck with this problem and cannot figure out how to fix this.

Everything in the form works just fine, except when you press submit, it takes a very long time and them throws this error:

Fatal error: Maximum execution time of 30 seconds exceeded in /home/content/84/6537484/html/corporate/wp-content/plugins/gravityforms/forms_model.php on line 2636

Here is the link to view the form: http://evergreenbioheat.com/corporate/

After all this work this is very upsetting and we are not sure what to do now.
This is not a theme issue as I have tried 2011/2010 themes with the same result.

Please help!!

Thanks very much
Matt

Posted 12 years ago on Thursday November 22, 2012 | Permalink
Mattbw11
Member

I also noticed that if I have every single field filled out, it seems to work.
If every field is not filled out. nothing but errors..

I also get this additional error...

Fatal error: Maximum execution time of 30 seconds exceeded in /home/content/84/6537484/html/corporate/wp-content/plugins/gravityforms/common.php on line 3611

PLEASE HELP!!

Posted 12 years ago on Thursday November 22, 2012 | Permalink
Mattbw11
Member

I duplicated the form, removed a few of the latest fields I added, and embedded it into a new page.
Seems to be ok now?! So confused..

I moved the broken form to this page: http://evergreenbioheat.com/corporate/fml/

Thanks again.

Posted 12 years ago on Thursday November 22, 2012 | Permalink