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Form Unresponsive

Gravity Support Forums » Plugin Support » Gravity Forms

  1. somethingconstructive
    Member

    Hi there.

    My contact form at: http://chrishancocktherapy.com/contact-us

    is totally unresponsive. I've upgraded to the most current version of GF and don't know what else to do to try to get the form working.

    Nothing happens when I press submit. Doesn't matter which fields are filled out.

    How can I fix this?

    Thanks!

    Posted 12 years ago on Friday December 7, 2012 | Permalink

  2. Richard Vav
    Administrator

    My guess would be a plugin conflict, checking chromes dev panel I can see a few JavaScript errors being reported which occur when you press submit so I would start by disabling the wp-super-heatmap plugin and checking if that makes any difference.

    Posted 12 years ago on Friday December 7, 2012 | Permalink

  3. David Peralty

    Can I please have you try the following steps to see if there is a plugin/theme conflict that we can isolate?

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 12 years ago on Friday December 7, 2012 | Permalink

  4. somethingconstructive
    Member

    Disabling the Heatmap plugin did the trick!

    Thanks so much for the help.

    Posted 12 years ago on Saturday December 8, 2012 | Permalink

  5. Richard Vav
    Administrator

    No problem

    Posted 12 years ago on Sunday December 9, 2012 | Permalink

This topic has been resolved and has been closed to new replies.