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Form will not insert into the page

Gravity Support Forums » Plugin Support » Gravity Forms

  1. FBN11
    Member

    When I try to insert an order form onto my page, I click the "Insert Form" button and nothing happens. The form is active.

    Here's the URL, but there's nothing on the page, so it's likely not any help:
    http://www.forestbusinessnetwork.com/email-newsletter/paid-subscription/

    Headway Version: 2.0.8
    WordPress Version: 3.1.1
    PHP Version: 5.2.15
    MySQL Version: 5.1.52
    Web Server Info: Apache mod_fcgid/2.3.6 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/5.0.2.2635
    Browser Info: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0
    PHP cURL Support: Yes
    PHP GD Support: Yes

    Posted 13 years ago on Wednesday April 27, 2011 | Permalink

  2. isuk
    Member

    Does it work, when you insert the necessary code manually (either in visual or html mode)?

    E.g.: [gravityform id=1 name=Supportanfrage ajax=true]

    You have to change your id (if your form has the id 1 you obviously don't have to change it), the name and if you don't want ajax, you have to remove that part.

    Posted 13 years ago on Wednesday April 27, 2011 | Permalink

  3. FBN11
    Member

    isuk,

    Thank you. That worked just fine.

    Posted 13 years ago on Wednesday April 27, 2011 | Permalink

  4. Carl Hancock
    Administrator

    If the insert form wizard doesn't work and doesn't insert the shortcode then it is a browser cache issue. Your browser didn't load the new javascript on that page and instead loaded from cache. Completely clear your browser cache, restart your browser and try again and it should work.

    Posted 13 years ago on Wednesday April 27, 2011 | Permalink

  5. within4hours
    Member

    Hi Carl.
    I am having a problem loading a gravity form inside a tab. Is this to be expected.
    I am not a programmer so please be kind.
    This doesn't work: [tab title="Contact Us Form"][gravityform id="2" name="CONTACT US"][/tab]
    This does work: [gravityform id="2" name="CONTACT US"]
    The URL is http://surfhongkong.com/homepage/surf-hong-kong/about-us if you want to have a look.
    I'm assuming it is a conflict. Do you have a suggested work around?
    cheers
    DaveW

    Posted 12 years ago on Monday February 20, 2012 | Permalink