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Form with PayPal Add-On refuses to create posts

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. bluesmokellc
    Member

    For some reason my form at http://brookspenland.com/advertise/ is refusing to create draft posts after the form is submitted. At first I thought it was because the PayPal module was still in "Test" mode, but even in "Production" mode the form charges the account, but does not create the post. What am I missing?

    Posted 12 years ago on Friday July 27, 2012 | Permalink

  2. David Peralty

    Without the Paypal add-on in place is it able to make draft posts when a form is submitted?

    Posted 12 years ago on Friday July 27, 2012 | Permalink

  3. bluesmokellc
    Member

    Yes, I disabled the PayPal Add-On and the form created a draft post.

    Posted 12 years ago on Friday July 27, 2012 | Permalink

  4. bluesmokellc
    Member

    After reactivating the PayPal Add-On, the form stopped working again. It processes the payment fine, but it doesn't create the post. What's the hang up?

    Posted 12 years ago on Friday July 27, 2012 | Permalink

  5. Chris Hajer
    Key Master

    Can you send an admin login for your WordPress site to chris@rocketgenius.com please. I would like to take a look at how this is configured.

    Thank you.

    Posted 12 years ago on Saturday July 28, 2012 | Permalink

  6. Chris Hajer
    Key Master

    I checked the last 5 entries for your Advertiser form. I see the one post created, the one you commented "Paypal disabled." The other 4 have a payment status of "Processing." Because you have configured PayPal to NOT create the post until payment is received, those posts where payment status is "Processing" will remain in unpublished.

    Something is preventing the notification from PayPal to your site to let your Gravity Forms know the payment was received. Check your PayPal IPN status and see what it says there. Also see if you can resend those notifications. Be sure you have configured your IPN settings correctly at PayPal.

    We have to troubleshoot this as an IPN problem, because they payment status is stuck at "Processing". Once the payments are recorded as complete, the posts will be published fine.

    Thank you.

    Posted 12 years ago on Monday July 30, 2012 | Permalink