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Forms not going to PayPal Checkout

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. webstergroup
    Member

    I have created form on a site to reserve puppies. There is a form associated with each breed of dog. I created one form tested it and it worked perfectly. I then duplicated that form to be the model for each of the others, simply changing out the pertinent information.

    working url http://deeprunkennel.com/breeds/current-litters/labradoodle-puppies/
    Not working url http://deeprunkennel.com/breeds/current-litters/yorkchon-puppies/

    I have compared every value in the form and the PayPal screen it all matches.

    Really lost here

    Posted 13 years ago on Wednesday March 30, 2011 | Permalink

  2. Carl Hancock
    Administrator

    It's difficult to tell from just looking at the form. We would need a WordPress admin login to this site to investigate. You can send the login information to us via our Contact Us form and reference this post when doing so.

    Posted 13 years ago on Wednesday March 30, 2011 | Permalink

  3. webstergroup
    Member

    Email was send Friday 4/1

    Posted 13 years ago on Saturday April 2, 2011 | Permalink

  4. webstergroup
    Member

    I followed your advice and created an admin account for you and emailed in via the contact form. Can you confirm receipt of the login information?

    Posted 13 years ago on Friday April 8, 2011 | Permalink

  5. Carl Hancock
    Administrator

    I have not seen anything come through containing this information, the email may have gotten lost if you can go ahead and resend.

    Posted 13 years ago on Friday April 8, 2011 | Permalink

  6. webstergroup
    Member

    I sent two messages this AM to priority support ... two because I forgot to give you the login info ... sorry about that.

    Posted 13 years ago on Thursday April 21, 2011 | Permalink

  7. Carl Hancock
    Administrator

    I just tested your Labradoodle Form via the Preview functionality and it redirected to PayPal fine. Can you verify that this issue is still happening and if so what form I need to use in order to recreate the issue and see it happening?

    Posted 13 years ago on Thursday April 21, 2011 | Permalink