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Forms with check box, drop down lists, and multiple choice will not save.

  1. I am creating a form and want to use a these options and my form will not save these fields. Saving form. Please wait... never stops unless I delete the field.

    Posted 14 years ago on Tuesday May 10, 2011 | Permalink
  2. I'm not quite sure what you are describing. You said "I am creating a form and want to use a these options...", i'm not sure what that means. Are you trying to use a radio button, drop down or multiple choice field on your form and the form is not saving when you try to save it? If so, this is a mod_security firewall issue.

    To determine if it is a mod_security issue do this:

    - Create a New form
    - Add a Single Text Input field to your form
    - Save your form

    If the form saves now do the following...

    - Edit the form you just created
    - Add a drop down field to your form
    - Save your form

    If the form doesn't save and the Please wait just spins then this is indeed a mod_security firewall settings issue. Your web server is blocking the AJAX request. See this post which discusses the fix:

    http://www.gravityhelp.com/forums/topic/forms-not-updating-after-being-saved#post-10305

    If this is indeed the case you will need to discuss this with your web host as it's a web server issue.

    Posted 14 years ago on Tuesday May 10, 2011 | Permalink