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Garbled edit settings in WP-admin

  1. pah
    Member

    Dear Gravity,

    I just installed Gravity Forms and tried to create a new form. When I try to edit a field the dialoques are totally garbled. I can't edit the settings. Please see my screenshot at:

    http://www.eugenwilliam.se/ftp/gravitysupport/garbled.png

    Best Regards,

    /pah

    Posted 14 years ago on Thursday May 19, 2011 | Permalink
  2. You have another plugin or theme that is causing this issue. It is outputting code on the Gravity Forms pages that is causing the UI problem. This happens when a theme or plugin don't follow best practices. To determine what is causing the problem you will have to test for theme or plugin conflicts by following the directions in this article:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 14 years ago on Thursday May 19, 2011 | Permalink
  3. pah
    Member

    Yes, as you guessed, it was the theme. Author was very responsive though and resolved the issue in no time. Thanx!

    Posted 14 years ago on Thursday May 19, 2011 | Permalink

This topic has been resolved and has been closed to new replies.