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Getting an error when adding Page Breaks

Gravity Support Forums » Plugin Support » Gravity Forms

  1. John Haydon
    Member

    Hi guys,

    I posted last week about this, and also submitted my inquiry via the GF contact form. Still haven't heard back...

    Getting an error when adding a Page Break: "There was an error while saving your form, most likely caused by a plugin conflict. Please contact us and we will be happy to help you get this corrected."

    These are the plugins I'm using:

    1. Akismet
    2. BackupBuddy
    3. Block Bad Queries (BBQ)
    4. Exploit Scanner
    5. Facebook Tab Manager
    6. Gravity Forms
    7. Gravity Forms FreshBooks Add-On
    8. Gravity Forms PayPal Add-On
    9. Headway Leaf: Content Slider
    10. Headway Leaf: Gallery+
    11. Headway Leaf: Gravity Forms
    12. Headway Leaf: Photo Gallery
    13. Image Mouseover
    14. Login LockDown
    15. Simple Trackback Validation
    16. Slideshow - DisplayBuddy
    17. Video Showcase - DisplayBuddy
    18. wp-Table
    19. WP Super Cache

    Thanks!

    John

    Posted 13 years ago on Wednesday August 17, 2011 | Permalink

  2. Carl Hancock
    Administrator

    The first thing you are going to need to do is test for theme and plugin conflicts by following the instructions here:

    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 13 years ago on Wednesday August 17, 2011 | Permalink

  3. John Haydon
    Member

    Carl - So I followed those instructions (theme, then plugins). I deactivated all plugins, then activated ONLY the GF plugins. I still got the error.

    Posted 13 years ago on Wednesday August 17, 2011 | Permalink

  4. John Haydon
    Member

    Carl - I'm still getting this error - even after following these instructions a couple of times: http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Any ideas?

    Posted 13 years ago on Monday August 29, 2011 | Permalink

  5. Carl Hancock
    Administrator

    Hey John, sorry for the delay. Been a crazy last half of the week with evacuating for the Hurricane, etc. and we are trying to catch up on everything now.

    Send me a WordPress admin login for this site, and let me know which form you are trying to add the page break to and I can take a look. You can send this information to me directly at carl@rocketgenius.com. Include the site URL and reference this post so I know what it is in regards to.

    Posted 13 years ago on Monday August 29, 2011 | Permalink

  6. John Haydon
    Member

    On it's way... thanks!

    Glad you guys are finally safe!

    Posted 13 years ago on Tuesday August 30, 2011 | Permalink

  7. Carl Hancock
    Administrator

    Upgraded the users Gravity Forms to the latest version and the problem seems to have gone away. I am closing this thread as it appears to be resolved.

    Posted 13 years ago on Tuesday August 30, 2011 | Permalink

This topic has been resolved and has been closed to new replies.