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Graph Paper Press Pro Host uploading issues

Gravity Support Forums » Plugin Support » Gravity Forms

  1. dlewey
    Member

    I'm currently with Graph Paper Press on the hosting service and In the dashboard panel of Wordpress under the upload new plug-in I cannot locate a .zip file as part of the Gravity download. The alternative path, uploading via the plug-in option leads to an error. Am missing something here?

    Posted 13 years ago on Saturday April 16, 2011 | Permalink

  2. Kevin Flahaut
    Administrator

    I'm not sure what you're asking, but it sounds like your browser has automatically unzipped the plugin file when you downloaded it. That's the default behavior for some browsers like Safari.

    Try downloading the plugin again from the downloads page, but use a different browser that hopefully won't uncompress the zip file for you.

    Posted 13 years ago on Saturday April 16, 2011 | Permalink

  3. dlewey
    Member

    Changing the Safari preferences to uncompress on downloading worked a treat, many thanks Kevin.

    Posted 13 years ago on Sunday April 17, 2011 | Permalink

  4. Kevin Flahaut
    Administrator

    Wonderful. I'm glad you got it figured out. It's usually the small stuff that's the most annoying.

    Posted 13 years ago on Sunday April 17, 2011 | Permalink

This topic has been resolved and has been closed to new replies.