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Gravity 1.5 upgrade form editor doesn't work

Gravity Support Forums » Plugin Support » Gravity Forms

  1. eve_saite
    Member

    Hi!
    I first must say - it is one of the best plugins I've seen for Wordpress. Great job guys:)
    Second - I've just upgraded to the newest version and it doesn't work. The admin pages (navigation at the top) of the plugin doesn't look anything like it is shown on your website, the form editing doesn't seem to be working at all. I can move fields of the form, but I cannot edit any of the text. I haven't tested anything else yet as my main concern is form editing at the moment:/
    The previous version of the plugin worked fine. Maybe I'm doing something wrong?
    Thanks

    Update: I've just discovered that form editor doesn't work on two the most recent forms only. All my forms was created with previous version of the gravity forms.

    Posted 14 years ago on Friday March 25, 2011 | Permalink

  2. eve_saite
    Member

    Right. So I'm narrowing my problem:))
    Form editor works, but if you duplicate the form A, you can't edit neither form A nor form A-copy. It becomes sort of "locked". Why is that?

    Posted 14 years ago on Friday March 25, 2011 | Permalink

  3. Carl Hancock
    Administrator

    Try completely clearing/refreshing your browser cache and restarting your browser. If the toolbar doesn't appear like in our screenshots it's probably a caching issue. You could also not be loading new scripts so the editor may not work good because of that. Try completely clearing your cache and trying again. Also try it in another browser such as Chrome or FireFox.

    Posted 14 years ago on Friday March 25, 2011 | Permalink

  4. eve_saite
    Member

    Thank you for a fast reply!
    I have cleared cache and also I've tried four different browsers. Opera is the one with messed up toolbar - nothing changed after clearing the cache :/ Firefox, Explorer and Chrome has nice Gravity forms toolbar, but still neither one of mentioned browsers allows me editing duplicated forms.

    You could also not be loading new scripts so the editor may not work good because of that.

    Probably it is stupid question, but what do you mean by that? I'm not very strong at technicality :)

    Posted 14 years ago on Friday March 25, 2011 | Permalink

  5. Carl Hancock
    Administrator

    If you can send us a WordPress admin login for your site via our Contact Us form we can take a look and see what is going on. Reference this forum post when doing so, that way we know what it is in reference to.

    Posted 14 years ago on Friday March 25, 2011 | Permalink

  6. eve_saite
    Member

    Hm.. Nothing happened since I sent you my details so I guess it just didn't reach you.. Can I downgrade Gravity forms? I really need it fully functioning and at the moment it just not happening.. :/

    Posted 14 years ago on Wednesday March 30, 2011 | Permalink

  7. Carl Hancock
    Administrator

    @eve_saite We have had trouble accessing your site, I dropped you an email. I just tried again and I get an error message on your site (unrelated to Gravity Forms). Here is a screenshot:

    http://grab.by/9LCG

    Posted 14 years ago on Wednesday March 30, 2011 | Permalink