PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Gravity bug?

  1. Hi

    I have a problem which may or may not be a bug.

    1. I started a new form and called "AGILIUM ANMÄLAN"
    2. The first field is a dropdown with four different items
    f.ex. labelled: "Agila lättrörliga team i vården – agi001"
    3. If the field have "– agi001" I can not send notications to admin and the routing option dropdown fieldname contains strange character instead of "–"...
    4. My theory is: Because the strange character is there the routing option cannot send the message?

    Is the fields in gravityforms not all utf-8

    Posted 13 years ago on Wednesday August 10, 2011 | Permalink
  2. Please use the Import/Export tool and select Export Form to export that form to XML. Then upload the XML file somewhere where you can provide us a link to do download it and post it here. That way we can download the XML form export for this form and import it locally so we can recreate the issue and see what is going on.

    Posted 13 years ago on Wednesday August 10, 2011 | Permalink
  3. Hi
    I updated to the new version and it seem to have resolved the issue.

    Thanx

    Posted 12 years ago on Monday February 27, 2012 | Permalink
  4. Cool, thanks for letting us know.

    Posted 12 years ago on Monday February 27, 2012 | Permalink

This topic has been resolved and has been closed to new replies.