PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Gravity Form is Slowing the page it is loaded on down dramatically.

  1. Hi,
    I have a form embedded here
    http://lowwoodsfurnishings.co.uk/product/como-aubergine-by-voyage-copy
    it loads incredibly slowly, and i get a pop up that says page has become unresponsive quite often.

    Here is a page without the plugin which loads much faster.
    http://lowwoodsfurnishings.co.uk/product/como-aubergine-by-voyage

    Many thanks
    Dawn

    Posted 6 years ago on Sunday April 7, 2013 | Permalink
  2. Richard Vav
    Administrator

    I have taken a look using firefox and it looks like it's the jquery script that is becoming unresponsive, now what's causing this is difficult to say for sure but there are couple of probable contributing factors such as your theme is loading one version of the jquery.prettyphoto script while the woocommerce plugin is loading another version of it, things often go wrong when the same script is loaded multiple times. Another contributing factor is the shear number of scripts and stylesheets that are being loaded, you may want to look into using a caching plugin to help speed things up a bit.

    However as you seem to be using a number of plugins the first place to start with figuring this out is by testing for a plugin/theme conflict by following the advice here http://rkt.gs/testing

    Posted 6 years ago on Sunday April 7, 2013 | Permalink
  3. Hi, I have done the steps requested in the link, and the problem still occurs when the only plugin activated is the gravity forms plug in. I can't leave it like this for long, but you can look if you're around soon.

    I activated the default theme and the problem still occured.

    Your help would be most appreciated.
    Thanks
    Dawn

    Posted 6 years ago on Monday April 8, 2013 | Permalink
  4. As I have disbaled woocommerce, you can look at a page now with the gravity form on here:
    http://lowwoodsfurnishings.co.uk/?page_id=7049&preview=true

    Posted 6 years ago on Monday April 8, 2013 | Permalink
  5. As I have disbaled woocommerce, you can look at a page now with the gravity form on here:
    http://lowwoodsfurnishings.co.uk/?page_id=7049&preview=true

    Posted 6 years ago on Monday April 8, 2013 | Permalink
  6. David Peralty
    Administrator

    Can you try the following please? http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/ Seems like it might be a memory issue. It is also worth contacting your host about the issue as it might be something they'll need to look into for you.

    Posted 6 years ago on Tuesday April 16, 2013 | Permalink
  7. We can't see the form on this page http://lowwoodsfurnishings.co.uk/?page_id=7049&preview=true unless we are logged in as administrators on your site.

    Posted 6 years ago on Thursday April 18, 2013 | Permalink
  8. the site is running slow when the submit button is pressed

    Posted 6 years ago on Friday April 19, 2013 | Permalink
  9. Hi, Please have another look, we have increased the memory limit to 256mb and it hasn't made a difference.
    http://lowwoodsfurnishings.co.uk/product/felix-aqua-by-clarke-clarke

    thanks

    Posted 6 years ago on Thursday May 9, 2013 | Permalink