PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Gravity Form Not Recognizing Really Simple Captcha

  1. nicheplayer
    Member

    re: Using Really Simple Captcha plugin (v1.2)

    Instruction: Simply install and activate the Really Simple Captcha (RSC) plugin and 2 new Captcha options will appear on the Captcha field.

    Result: Still getting the regular Captcha field with no RSC options. ("To use the reCaptcha field you must..."

    Troubleshooting: Deactivated, deleted and re-installed RSC plugin. Still not working.

    Help?

    Posted 12 years ago on Thursday September 8, 2011 | Permalink
  2. nicheplayer
    Member

    fyi - Versions
    WP: 3.1
    Gravity Forms: 1.3.11

    Posted 12 years ago on Thursday September 8, 2011 | Permalink
  3. Try upgrading to the latest version of Gravity Forms. You're way behind here. I don't think we even had support for the Really Simple Captcha in that version. The current release version is 1.5.2.8 - you'll find it on the downloads page if you need to get it manually or you should be able to run the auto-updates from the plugin page if you have correctly activated your license key in the form settings.

    Posted 12 years ago on Thursday September 8, 2011 | Permalink
  4. nicheplayer
    Member

    Thanks, Kevin.

    re: "...you should be able to run the auto-updates from the plugin page if you have correctly activated your license key in the form settings. "

    Weird thing there. I did activate my key but no auto update showing in plugins. (It does on my other site.)

    What would cause that to happen?

    Posted 12 years ago on Thursday September 8, 2011 | Permalink
  5. nicheplayer
    Member

    And, after a manual deactivation+delete of the old version and install of the latest GF... Really Simple Captcha now works fine.

    Thanks.

    p.s. Still curious about why auto update wasn't showing.

    Posted 12 years ago on Thursday September 8, 2011 | Permalink
  6. @nicheplayer It's because you are running an old version of Gravity Forms that isn't compatible with the automatic update changes introduced in WordPress 3.0. WordPress 3.0 changes how automatic updates are handled.

    We released an update to Gravity Forms before WordPress 3.0 was released to make it compatible, but you didn't update at that time and then updated your WordPress version which rendered the automatic update functionality in Gravity Forms obsolete.

    You will have to download the latest version from the Plugin Downloads page and manually install the new version. Automatic update will then work for future versions.

    Posted 12 years ago on Thursday September 8, 2011 | Permalink

This topic has been resolved and has been closed to new replies.