PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Gravity Forms Conflict with TwentyTen Theme

Gravity Support Forums » Plugin Support » Gravity Forms

  1. stephavery
    Member

    I am able to create and view my form. However when I add it to a page and publish it, I get the code for the form instead of the form itself.

    [gravityform id=1 name=BusinessCoaching Application]

    http://theplayfulpartnership.com/test-2

    Posted 14 years ago on Wednesday March 23, 2011 | Permalink

  2. Kevin Flahaut
    Administrator

    Gravity Forms works just fine with the Default TwentyTen theme. Your theme may have been based on TwentyTen, but it's far from the default now.

    Something in your theme.. most likely another plugin is preventing the Gravity Forms shortcode from working.

    Try disabling all of your other plugins, see if the form embed works then. If so, then toggle the plugins back on once at a time until you find out what's causing the issue.

    Posted 14 years ago on Wednesday March 23, 2011 | Permalink

  3. stephavery
    Member

    I disabled all plugins, get same result. Any other suggestions? Thanks!

    Posted 14 years ago on Wednesday March 23, 2011 | Permalink

  4. stephavery
    Member

    If I switch to the other theme, Classic 1.6 by Dave Shea, I get the same result

    Posted 14 years ago on Wednesday March 23, 2011 | Permalink

  5. Kevin Flahaut
    Administrator

    Mmkay. Try rolling back to the actual default TwentyTen theme and see if it works there. If so, then it could be something in your theme itself.

    Posted 14 years ago on Wednesday March 23, 2011 | Permalink

  6. Kevin Flahaut
    Administrator

    Okay, then try uninstalling Gravity Forms completely, then reinstall. Occasionally WordPress flubs the installation process.. this could be one of those instances.

    Posted 14 years ago on Wednesday March 23, 2011 | Permalink

  7. stephavery
    Member

    This didn't work either. I have the most current version of gravity forms. So frustrating. I've used the forms on two other sites with no problem. Can you log in and look for me? I just don't know what else to do.

    Posted 14 years ago on Wednesday March 23, 2011 | Permalink

  8. Kevin Flahaut
    Administrator

    Sure, you can send an admin login to your site via our contact form and we'll take a look at it ASAP. Please include a link to this topic as well so we can reference it if we need to. Thanks.

    Posted 14 years ago on Wednesday March 23, 2011 | Permalink

  9. stephavery
    Member

    Kevin, I did fill out this form yesterday with my info, but just noticed it says that form is not for support. I do not want my support request ignored so please advise if I need to do something differently. Thanks.

    Stephanie

    Posted 14 years ago on Thursday March 24, 2011 | Permalink

  10. Carl Hancock
    Administrator

    Something is wrong with your WordPress installation. It's not that Gravity Forms isn't working, it's your site isn't processing shortcodes correctly.

    I created a test page called Test Page and tested using the video plugin you have installed and inserted it's shortcode that calls a Kaltura video into your site. It didn't work either, it rendered the shortcode.

    With Kaltura shortcode:

    http://grab.by/9FuG

    With Kaltura and Gravity Forms shortcodes:

    http://grab.by/9FuN

    So something is wrong with your WordPress site itself. I tested with all other plugins deactivated and with another theme, same issue, so it's an issue with your core WordPress files or possibly a server file permission issue. I would suggest re-installing WordPress on this site.

    Posted 14 years ago on Thursday March 24, 2011 | Permalink