I updated the plugin, it came up with an error and now it's disappeared form Wordpress along with my form!!! I tried to reinstall the plugin but it says it already exists but won't show up. Please help!!!!
zoe
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HELP!! I updated the plugin and now it's dissapeared along with my form :(
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Posted 11 years ago on Thursday May 2, 2013 | Permalink
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It sounds like WordPress flubbed something up with the upgrade. Are you able to FTP into your files and manually remove the gravityforms folder from the wp-content/plugins folder? If so, I would do that to make sure the old version is gone and then try reinstalling. Your form information is stored in your database so as soon as the files are updated and where they need to be, your form should be good to go as well.
Posted 11 years ago on Thursday May 2, 2013 | Permalink -
Thank you Kevin. I'm afraid to say I have no idea how to do that! but thanks for the info, maybe try and muddle through. While I have someone's attention, do you have any idea how to stop the form timing out? :D thanks for your help, much appreciated
Posted 11 years ago on Thursday May 2, 2013 | Permalink
