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Import Error

Gravity Support Forums » Plugin Support » Gravity Forms

  1. wywalk
    Member

    I'm trying to use the "Export Entries" feature on Gravity Forms on one of 4 forms I have on my site, and I keep getting the message "Import Error. The CSV file was empty and couldn’t be imported." But when I look at "Entries," I see 341 entries. And when I access the three other forms, I am able to export entries with no problem.

    I've tried adjusting the date range, and the fields I'm exporting, but no matter what, I get the same error.

    Any ideas what could be causing this?

    Posted 12 years ago on Friday January 13, 2012 | Permalink

  2. adcSTUDIO
    Member

    I think you may be importing the Entries data into the Forms importer. If so, that'd explain the error ;-) I'm actually looking for the button that lets you import entries, but I'm not sure it exists.

    Posted 12 years ago on Friday April 27, 2012 | Permalink

  3. Rob Harrell
    Member

    Yeah, right now there is no way to import entries (CSV), only forms can be imported (via the XML files from export).

    Posted 12 years ago on Saturday April 28, 2012 | Permalink

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