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Incorrectly formatted item amount?

  1. When I submit one of my forms, I see a message that says:

    "The link you have used to enter the PayPal system contains an incorrectly formatted item amount."

    The link to the form is here: http://sportstrong.bckassociates.com/score-clinic/

    Any ideas on how I can remedy this? Thanks!

    Posted 11 years ago on Tuesday May 22, 2012 | Permalink
  2. Can you export your form and send the XML file to me to rob@rocketgenius.com so I can take a look. Please be sure to reference this post in your email. Also, if you could provide me with the appropriate steps to recreate your issue.

    Posted 11 years ago on Tuesday May 22, 2012 | Permalink
  3. So, right now - as it turns out, you can't send negative values to PayPal. You can with PayPal Pro and Authorize.Net today. However, we are working on the standard PayPal Add-On to accept negative values as products, for use with discounts. This is a limitation that we recently discovered with PayPal standard payments. If you can hang tight for a little while, it's currently being worked on.

    Posted 11 years ago on Wednesday May 23, 2012 | Permalink
  4. The PayPal Add-On was updated earlier today to v1.5 and now supports negative line items. It will now consolidate ALL negative priced products on the form and pass them in a consolidated matter as a Discount to PayPal.

    Posted 11 years ago on Tuesday June 5, 2012 | Permalink

This topic has been resolved and has been closed to new replies.