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Lost Gravity Forms plugin on Upgrade

Gravity Support Forums » Plugin Support » Gravity Forms

  1. lciriello@gmail.com
    Member

    I just tried to upgrade Gravity Forms and lost it from my Dashboard and Plug ins. I tried to reinstall Gravity Forms and I get this message:
    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /data4/var/www/vhosts/recruiteraccess.com/httpdocs/wp-content/plugins/gravityforms/

    Plugin install failed.

    It was working fine before. Not sure what to do now.

    Len C

    Posted 13 years ago on Wednesday May 9, 2012 | Permalink

  2. David Peralty

    Using FTP, go to the wp-content/plugins folder and remove the gravityforms folder. Then re-install and let me know if that works out for you.

    Posted 13 years ago on Wednesday May 9, 2012 | Permalink

  3. lciriello@gmail.com
    Member

    It's back. Thanks

    Posted 13 years ago on Wednesday May 9, 2012 | Permalink

  4. Rob Harrell
    Member

    Awesome, thanks for letting us know!

    Posted 13 years ago on Wednesday May 9, 2012 | Permalink

This topic has been resolved and has been closed to new replies.