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Multi-page form does not advance when clicking NEXT button

Gravity Support Forums » Plugin Support » Gravity Forms

  1. richstrauss
    Member

    Hey guys,

    I am busy creating quite a lengthy multi-page form, and when clicking the "next" button on the first page, the form does not advance to the next page.

    I think I have tried everything by now.

    I reverted to Twenty Eleven theme, I deactivated all plugins, I disabled Ajax for the form, cleared cache. I searched the forums, I Googled...

    Quite stumped here by now.

    When doing a form preview, and clicking the "next" button from page one of the form, I get redirected to this URL >> http://www.webbusinesstactics.com/?gf_page=preview&id=1#gf_1 - and it shows the front page of my website.

    Will seriously appreciate your help on this.

    Form is here >> http://www.webbusinesstactics.com/client-questionnaire/

    Thanks!
    Rich

    Posted 12 years ago on Saturday July 7, 2012 | Permalink

  2. blurosemedia
    Member

    It shows your getting 403 Forbidden and failed to load resource. Could it be that theres something wrong with your permalinks or your htaccess file. I would try resetting your permalinks and then making sure everything is correct on the htaccess file.

    Posted 12 years ago on Saturday July 7, 2012 | Permalink

  3. richstrauss
    Member

    Thanks for the reply @blurosemedia

    I do have Bulletproof Security installed, which modifies the .htaccess file, but I have gone through the process of deleting the customized .htaccess, de-activating BPS and reverting back to the default .htaccess and updating permalinks already.

    None of this helped.

    I just went through that process again, right now I have the default .htaccess with BPS de-activated.

    Posted 12 years ago on Monday July 9, 2012 | Permalink

  4. Chris Hajer
    Key Master

    You should only get a link with "preview" in it if you're viewing from the preview and are a logged in user. I did not get that preview link when accessing your form and clicking "next".

    If you access the form from the form preview, does the next button work correctly?

    Posted 12 years ago on Tuesday July 10, 2012 | Permalink

  5. richstrauss
    Member

    Hi Chris, no, when viewing from the preview and clicking the "next" button, I get redirected to this URL >> http://www.webbusinesstactics.com/?gf_page=preview&id=1#gf_1 - and it shows the front page of my site.

    Posted 12 years ago on Wednesday July 11, 2012 | Permalink

  6. Rob Harrell
    Member

    I'm seeing the 403 error as well: Screenshot

    Not sure if this fix may be related for you:
    http://www.gravityhelp.com/forums/topic/form-submits-no-processing#post-5324

    Have you reached out to the host yet to take a look at any logs?

    Posted 12 years ago on Thursday July 12, 2012 | Permalink