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Multi side form

  1. Hi support,

    i have greate Problemes with an multi side form
    i have 6 steps from a form, after filling out every form i will redirect to new side and give values over get to the next page, in Firefox VERION 14.01 i have the Problem after filling put the last form and press submitt i will redirectet to grafity form step 2, i will klick every form to next and the redirect to the new page works !

    i think this is a bug or a feature ?
    i am worry about this

    please help

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  2. Please post a link to your site where the form is embedded. Thank you.

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  3. can i send you the link via email ?

    this issue also appaers also from step 5 --> to step 2.
    no java script in html tags

    Posted 11 years ago on Thursday August 9, 2012 | Permalink
  4. Please give me a email adress to send the link !

    Posted 11 years ago on Friday August 10, 2012 | Permalink
  5. Here is the link

    http://mbrcontrol.com/#gf_3

    the error acours only if you change the default values and submitt this forms!
    --> strange only with firefox 14.01
    no Problems with crome, and ie
    WP is 3.4.1

    Posted 11 years ago on Friday August 10, 2012 | Permalink
  6. I do see a JavaScript error on the page after clicking "Next":

    Timestamp: 8/10/2012 8:16:29 AM
    Error: ReferenceError: moveWindow is not defined
    Source File: http://mbrcontrol.com/#gf_3
    Line: 1

    JavaScript and jQuery errors can cause all sorts of weird things to happen with form submissions. I also see that you are using an older version of WordPress. (3.3.2, not 3.4.1) You should test your theme and plugins to ensure you can update WordPress. Sometimes WordPress changes the version of jQuery included and that affects Gravity Forms,

    Different browsers react differently to JavaScript errors, which is likely why you see the problem in Firefox but not other browsers.

    Posted 11 years ago on Friday August 10, 2012 | Permalink
  7. Helo !

    now a have no java script error,
    wordpress ist up do date version 3.4.1!

    i have a 6 step form and "sometimes" i have the Problem that after filling the form with data it jumps from Step 4 to step 2 ! i dont know why ? i have no java script in the form also ajax are disabled ! and no conditions are set. only a hidden field are present and are filled with data.

    firebug reports nothing--> no errors ?

    also a new installation with import form the form change nothing, sometimes he jump from step 4 or step 5 to step 2 sorry about this issue but i dont know what should i do ?

    wenn i activate ajax i see at the last step two running rings and then it gost to step 2
    . then the data i filled out are present

    me posted url are a testside
    i will not post the right url please can you give me a email adresse to post the right url ?

    regards

    Posted 11 years ago on Monday August 13, 2012 | Permalink
  8. i make a try with on older version from Firefox, and i have the same issue !

    please help !

    me form makes after filling out the data in the form a redirect ang give same values to the next page, i think the redirect is the Problem !
    ?

    Posted 11 years ago on Monday August 13, 2012 | Permalink
  9. after testing with other sides i have the same issue on a nother side !

    plesae give me a email adress and i post you the urls via email

    thanks

    Posted 11 years ago on Monday August 13, 2012 | Permalink
  10. Hello Support

    i will not post my sites here !
    please give me a email adress an i send you the url from the sites are affected from this not wanted issue !

    regards

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  11. hello support !

    please do following
    use firefox
    oben http://mbrcontrol.com and fill the form with different data until step 6 and then enter a number and press 'weiter' you weill jump to step 2 and not to a redirect url
    wenn you dont touch the default values you have no Problems with Firefox
    do the same thing in a ather Browser and you no Problems !

    please do it and give me instructions how i can solve this issue
    i have no idea

    regards

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  12. You can send your details to chris@rocketgenius.com - please include a link to this topic and explain what the current issue is. Thank you.

    Posted 11 years ago on Thursday August 16, 2012 | Permalink
  13. I followed your instructions in this post and I got to the end, entered my number, pressed submit, and was redirected to this page, not step 2 of the form. Screenshot: http://minus.com/lbpp1oKeFcJZmy

    Is that the issue you were having as well? Or did I not see the problem you are experiencing?

    Posted 11 years ago on Tuesday August 21, 2012 | Permalink
  14. @Stefan, I emailed you today. Are you still having an issue with this?

    Posted 11 years ago on Tuesday August 28, 2012 | Permalink