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My Gravity forms installation is not working.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. bonnieta
    Member

    Hi - I installed gravity forms a while ago and it was working fine. It is suddenly not working at all (meaning If i click any "add fields" (single line text etc.) nothing is added to my form/nothing happens.
    I tried the tips on this forum - activated 2010 theme - deactivated all plugins - reactivated gravity forms only (and it is updated to the most recent version of gravity forms). And it is still not working.
    Can you please help?
    Thanks,
    Bonnie

    Posted 14 years ago on Monday June 13, 2011 | Permalink

  2. Carl Hancock
    Administrator

    It sounds like a PHP memory issue, or a lack of available memory. This will cause the form editor not to work as you'll be unable to add fields to a form, etc. You need to increase your available PHP memory.

    Here is a tutorial on how to do so:

    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    You may need to discuss this with your web host to find out how to correctly do this. I would suggest increasing it to 64 MB or 128 MB.

    Posted 14 years ago on Monday June 13, 2011 | Permalink