PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

mystifying - inserted field will not appear in form or preview?

  1. jessalouisa
    Member

    Hello,

    Strange one here ... I have just added a paragraph fieldĀ to end of my form, and no matter what i do, the field does not appear in the form online or in the preview ... There is nothing special about the field, it's just a small paragraph field, and i can't figure out why, all of a sudden, a field will not show up ... ? I have restarted my computer, and nothing has changed. The field is in my form in edit mode, but not in preview or live view mode. in case you're interested, it's this form

    http://artofvitality.com/simple-intake-form/

    thanks

    Posted 12 years ago on Wednesday June 29, 2011 | Permalink
  2. There are lots of fields hidden by conditional logic in that form. Are you sure your paragraph field doesn't have a conditional logic applied to it? Can you tell me the Field ID for that text area? You can see that by inspecting the markup for that field on the form editor screen.

    Posted 12 years ago on Thursday June 30, 2011 | Permalink
  3. jessalouisa
    Member

    yes, there is a lot of conditional logic, but that particular field does not have CL specified; however, it appears that the field in questions is ONLY appearing when another field at top of form is set to NO. I don't know how it's tied into that field, as there is no CL specified with the field. I've tried deleting and starting fresh, but doesn't seem to help. I don't know what you mean by "Field ID" for the text area ... I don't see that setting when I look at the field in the editor? Is there a way you can look at this on the back end perhaps? Can I send you my WP login information privately? Or let me know ... ?

    http://artofvitality.com/simple-intake-form/

    thank you,
    jessa

    Posted 12 years ago on Thursday June 30, 2011 | Permalink
  4. Yes, please send me a WP admin login to alex@rocketgenius.com and I will try to figure out what is going wrong.

    Posted 12 years ago on Thursday June 30, 2011 | Permalink