My Support License Key is not working.
I need it to work for kalan.ca
Initially I was going to use GF on some other sites I own but this is no longer the case. I mention this because perhaps this is why it is not working right now.
Please let me know how to reactivate this key.
thanks.
If your license key was not working, you would not have been able to access and post in this support forum. Support forum access is only available to users with an active license key. If your license key was not active and working, you wouldn't have been able to post this request.
If you go to your My Account page you will see that you have an active Gravity Forms Developer License. It expires on 11/27/2012 and is still active.
The same system that controls support access and displays your license key information on the My Account page is the same system that validates your license key when you enter it on the Settings page of Gravity Forms.
I tested your license key on my test site and it worked fine. There is nothing wrong with your license key and it is still active and valid.
I would suggest that you re-enter your license key on the Settings page of Gravity Forms on the site you are trying to activate it on. Make sure you enter it 100% correctly, otherwise it will not validate.
I am cutting and pasting the key in the Gravity Forms settings page from within WP and it is displaying a 'X'.
So, although I may be able to post in this forum and I do have an active key, I am wondering why Gravity Forms from within WP is stating that I have an 'Invalid Key'.
No worries, glad you got it working. Thanks for letting us know.
