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Gravity Support Forums » Plugin Support » Gravity Forms

  1. nazaroff
    Member

    I installed Gravity - can design a form - but can not load it on page. Do I have to install the reg key somewhere?? or did it do it automatically

    Posted 14 years ago on Monday January 25, 2010 | Permalink

  2. Carl Hancock
    Administrator

    The registration key goes on the Settings page of the plugin. However, that shouldn't prevent you from inserting a form on a page.

    See this page:

    http://www.gravityhelp.com/documentation/embedding-a-form/

    Posted 14 years ago on Monday January 25, 2010 | Permalink

  3. nazaroff
    Member

    Thanks for the quick reply Carl,

    That is what I am doing and it is not putting the form in - also the cancel button remains greyed out also after I hit the insert form button.??

    Posted 14 years ago on Tuesday January 26, 2010 | Permalink

  4. Carl Hancock
    Administrator

    We would have to look at it. Could be a conflict with something else you have running. You will have to use our Contact Us form and send us a WordPress login for the site you are having the problem on so we can take a look at it.

    Posted 14 years ago on Tuesday January 26, 2010 | Permalink

  5. nazaroff
    Member

    I have emailed and no response yet?
    Thanks

    Posted 14 years ago on Tuesday January 26, 2010 | Permalink

  6. Kevin Flahaut
    Administrator

    We did get the form submission and in response, yes, please include your login information in the form comments so we can check on your issue.

    Posted 14 years ago on Tuesday January 26, 2010 | Permalink

  7. Carl Hancock
    Administrator

    This issue has been resolved and the user is up and running.

    Posted 14 years ago on Tuesday January 26, 2010 | Permalink

This topic has been resolved and has been closed to new replies.