I have received email notifications and payments go through. But when I try to look at the entries for each form there are Zero!! I know everything works, and I have had 60+ emails and payments deposited into my bank. But Zero entires show up...Please help!!
PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.
No Entries Showing Up on Forms
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Email notifications go out after the entry is created, so if you are receiving notifications, the entries are in the database somewhere. However, we can't see the back end of your site to know what it looks like.
Can you post some screenshots of where you are expecting to see the entries? Are you going to the Forms menu, then Entries?
Also, please check for theme and plugin conflicts as that can affect the Form Builder. You can use these instructions http://rkt.gs/testing
Posted 11 years ago on Wednesday January 16, 2013 | Permalink -
onekubed
MemberStill Nothing. Can you email me directly and I'll give you the login to the site? I don't want to post that information in the forum. The only form entries that are working are the ones without payment information. The forms that do take credit card info do not have any entries listed. But I have hundreds of email confirmations and payment to show the form was filled out.
PLEASE HELP!!!
Posted 11 years ago on Wednesday April 17, 2013 | Permalink -
When viewing the entries for your forms, make sure you select the correct form in the upper-right. I know that had me confused for a little bit.
Posted 11 years ago on Wednesday April 17, 2013 | Permalink
