PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

No Zip File when downloading purchase? Please help ASAP.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. Fargo
    Member

    Hi team Gravity Form.
    I´ve downloaded the Gravity form and there is no Zip file in the folder. Need it to install it into Wordpress. Please help me out here and send me a zip file. Really want to get cracking with this amazing plugin.

    Kind Regards

    Rune

    Posted 11 years ago on Tuesday September 4, 2012 | Permalink

  2. David Peralty

    You should be able to go to the Download Gravity Forms page to the right of the support forums, to re-download Gravity Forms.

    Posted 11 years ago on Tuesday September 4, 2012 | Permalink

  3. Kevin Flahaut
    Administrator

    Most likely your browser is unzipping the archive for you automatically. That's a default setting for some browsers like Safari.

    http://apple.stackexchange.com/questions/48748/safari-auto-extract-zip-file-upon-download

    You can either turn off that "auto-open" file settings as described above or try using a different browser to download the zip file from the downloads page.

    Posted 11 years ago on Wednesday September 5, 2012 | Permalink

  4. Fargo
    Member

    Hi David and Kevin,

    Thanks a million for your quick reply. It of course worked:)

    Regards
    Rune

    Posted 11 years ago on Wednesday September 5, 2012 | Permalink

  5. Chris Hajer
    Key Master

    Thanks for the update.

    Posted 11 years ago on Wednesday September 5, 2012 | Permalink

This topic has been resolved and has been closed to new replies.