PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Not updating and asking for more

Gravity Support Forums » Plugin Support » Gravity Forms

  1. chester911cross
    Member

    I'm not able to update any further than 1.6.4.5.4. It says I am already completely updated.

    https://dl.dropboxusercontent.com/u/1068209/Screen%20Shot%202013-06-19%20at%207.36.36%20PM.png

    https://dl.dropboxusercontent.com/u/1068209/Screen%20Shot%202013-06-19%20at%207.35.45%20PM.png

    What can I do and not lose my already created forms?

    Posted 11 years ago on Thursday June 20, 2013 | Permalink

  2. David Peralty

    Download the latest version from this site (over in the right hand sidebar) and remove the current version files using FTP, and upload the new version via FTP to your server. You won't be deleting anything from the database, so your forms should be fine. Backup your database before hand if you are concerned.

    Posted 11 years ago on Thursday June 20, 2013 | Permalink