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Not updating and asking for more

  1. I'm not able to update any further than 1.6.4.5.4. It says I am already completely updated.

    https://dl.dropboxusercontent.com/u/1068209/Screen%20Shot%202013-06-19%20at%207.36.36%20PM.png

    https://dl.dropboxusercontent.com/u/1068209/Screen%20Shot%202013-06-19%20at%207.35.45%20PM.png

    What can I do and not lose my already created forms?

    Posted 10 years ago on Thursday June 20, 2013 | Permalink
  2. David Peralty

    Download the latest version from this site (over in the right hand sidebar) and remove the current version files using FTP, and upload the new version via FTP to your server. You won't be deleting anything from the database, so your forms should be fine. Backup your database before hand if you are concerned.

    Posted 10 years ago on Thursday June 20, 2013 | Permalink