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notification emails

Gravity Support Forums » Plugin Support » Gravity Forms

  1. brudjones
    Member

    I have a form that has a valid email address in the notification field and it is not getting emailed.

    it is the first of 3 emails addresses for notification - the other two work fine. We have confirmed that outside of gravity forms emails can be received at this address.

    What could cause it to not be sent? Is there a log file that can be checked?

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink

  2. Rob Harrell
    Member

    Are you using routing or just the to field or bcc field?

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink

  3. brudjones
    Member

    just the to field

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink

  4. Rob Harrell
    Member

    Check out this thread here for some info:

    http://www.gravityhelp.com/forums/topic/admin-email-notification-only-working-with-certain-emails

    This would be easier to pinpoint if nothing was working or being sent. So it has something to do with that email address and potentially your host I would think.

    Posted 12 years ago on Wednesday April 4, 2012 | Permalink