PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Notifications and Conditional Paypal

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. sdtom
    Member

    I have a form in which the user selects the payment method, Paypal or Check. If they choose Paypal the form is sent to Paypal.

    Within the Paypal addon I have also selected to send notifications to admin and user only when payment is complete.

    The problem is that when they select to pay by check, no notifications are sent.

    Is there a way to fix this so that the notifications do get sent when the user selects Check and the form is not sent to Paypal?

    I'm using Wordpress 3.2.1, GF 1.5.3, Paypal addon 1.2.3

    Posted 13 years ago on Sunday October 30, 2011 | Permalink

  2. David Smith
    Member

    Hi sdtom,

    Were you using the "PayPal Condition" to send to PayPal when PayPal was checked? http://grab.by/bhQr

    I tested this locally and was unable to recreate the issue.

    Posted 13 years ago on Wednesday November 23, 2011 | Permalink

  3. sdtom
    Member

    Hi David,

    Yes I was using Paypal Condition. It turns out the problem was the versions -- I upgraded to GF 1.6 and Paypal addon 1.3.1 and everything is working perfectly now.

    Thanks so much!

    Posted 13 years ago on Wednesday November 23, 2011 | Permalink

  4. David Smith
    Member

    Glad you were able to get this sorted. :)

    Posted 13 years ago on Wednesday November 23, 2011 | Permalink

This topic has been resolved and has been closed to new replies.