Hi, I can't see from the docs if this is normal behaviour. Gravity Form with PayPal standard payment configured using the add-on - all works fine in sandbox, but I get no notification, even though it is configured. I have a another standard contact form on the site using Gravity and that sends notifications fine. Any clues?
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Notifications not being sent with PayPal orders
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See this screenshot: http://minus.com/lb1mgHulyHCDds
If you have those checked, notifications will not be sent until payment is received. IPN has to be configured for Gravity Forms to know the payment was received. If your transactions are showing "processing", no notifications will be sent.
Can you let us know how your check boxes are configured, and if your transactions are showing complete, or processing. Thank you.
Posted 11 years ago on Sunday September 2, 2012 | Permalink -
Hi Chris,
With those two notification boxes ticked, the email notifications were never sent (checked the server exim logs). With them unchecked the notifications appear to be sent as the customer is transferred to PayPal for payment. However, in both cases, once a sussessful payment is made (using the PayPal sandbox) then user returns to the page and sees the form's order confirmation message, so to them at would appear that everything has worked as it should. Also, in both cases the resulting order is showing as "Processing".
Ignore me for being thick... the site is in maintenance mode, and of course, PayPal will be getting a 503 error (DUH!)
Posted 11 years ago on Sunday September 2, 2012 | Permalink -
Thank you for that update. That's a good reminder.
Posted 11 years ago on Monday September 3, 2012 | Permalink
This topic has been resolved and has been closed to new replies.