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Notifications > Routing - doesn't work properly

  1. Dear Support

    I've setup a form with two levels of dropboxes:

    1. First Level:
    ==============
    The list is A, B, C, D

    2. Second level
    ===============
    Listbox 1: A1, A2, A3
    Listbox 2: B1, B2, B3
    Listbox 3: C1, C2, C3
    Listbox 4: D1, D2, D3

    Now, each listbox from 2nd level is visible to users only if respective value is selected at 1st level.
    I.e.: if chosen "B" - Listbox 2 with B1, B2, B3 is opened.

    This works perfectly ok.

    Now, I need setup Routing. Each (and ONLY) A1, A2, A3, B1, B2, B3, C1, C2, C3, D1, D2, D3 should be notified if selected.

    So, I've setup the routing as following:
    Send to b1mailbox@domain.com if 'Lisbox 2' is 'B1'.
    Send to b2mailbox@domain.com if 'Lisbox 2' is 'B2'.
    Send to c1mailbox@domain.com if 'Lisbox 3' is 'C1'.
    etc...

    here comes an error: the system sends to ALL first recepients from the first line of each listbox.
    That is to A1, B1, C1, D1 ignoring the rule to send to only the one selected.

    Please advise,

    Thanks!

    Posted 12 years ago on Wednesday February 22, 2012 | Permalink
  2. Hello...

    Is there any support?

    6 days passed - no response...

    Posted 12 years ago on Wednesday February 29, 2012 | Permalink