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One form not connecting to PayPal - but all our other forms are working?

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. Car McGinley
    Member

    Hi:

    We have several forms on our website that link up with PayPal for donations and signing up for retreats - including:

    http://benedictinewomen.org/support-our-work/donate-now-to-holy-wisdom-monastery/
    http://benedictinewomen.org/support-our-work/prairie-rhapsody/
    http://benedictinewomen.org/retreats/group-retreats/an-unbroken-intimacy-with-life/

    However, one form is not working (http://benedictinewomen.org/retreats/group-retreats/exploring-community-retreat/). When the user clicks on the submit button, it takes them to the general PayPal login screen, but doesn't actually show how much they are paying for. I swear, I've got all these forms set up the same way in terms of Gravity Form product settings, PayPal account settings, etc.

    Any suggestions?

    peace, Mike
    608-836-1631 x124
    mikesb@benedictinewomen.org

    Posted 11 years ago on Friday May 11, 2012 | Permalink

  2. Rob Harrell
    Member

    Usually this happens or shows up after you've logged into PayPal recently with an account. Although it is odd that the other 3 forms aren't displaying that behavior. Could you provide me with a WP Admin login and reference this post? rob@rocketgenius.com

    Posted 11 years ago on Friday May 11, 2012 | Permalink