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page don't show the form

  1. elinet
    Member

    Hi,
    I have an installation of wordpress 3.5 multi-site, gravity form has been updated to the latest release 1.6.11.
    Today i notice that in a page of the site I can't see the form created .. (url: aicqna.com/diventa-socio) .. I wonder why as until recently it worked?
    In addition, another form I created works correctly (url: aicqna.com/registrazione-utenti).. so I think there are no errors in the plugins ..??

    It 'sa mystery .. if I open the javascript console I get the following errors:

    Resource interpreted as Script but transferred with MIME type text/html: "http://aicqna.com/wp-content/themes/aicq30/js/index.php". aicqna.com:78
    Uncaught TypeError: Object [object Object] has no method 'live' thickbox.js:23
    tb_init thickbox.js:23
    (anonymous function) thickbox.js:16
    f jquery-latest.pack.js:1
    p.fireWith jquery-latest.pack.js:1
    st.extend.ready jquery-latest.pack.js:1
    xt

    Help!!!

    Greetings

    Posted 6 years ago on Wednesday January 16, 2013 | Permalink
  2. The JavaScript error is causing your form not to display.

    Timestamp: 1/16/2013 11:14:17 AM
    Error: TypeError: jQuery(...).live is not a function
    Source File: http://aicqna.com/wp-includes/js/thickbox/thickbox.js?ver=3.1-20121105
    Line: 23

    If you fix that error and don't have any other errors on the page, I think you will find that your form displays properly.

    This form likely uses conditional logic or AJAX, where the other form does not. That is why the other form works correctly. Please fix this thickbox error and we will take another look.

    Posted 6 years ago on Wednesday January 16, 2013 | Permalink
  3. elinet
    Member

    Yes,
    the form that isn't displayed using the logical conditions.
    Thickbox.js is pre-installed in wordpress .. ?
    Does anyone know how to fix the error?
    thanks

    Posted 6 years ago on Thursday January 17, 2013 | Permalink
  4. I'm sorry, my reply was incomplete. The thickbox script is included with WordPress and is not the source of the problem. Your page is loading two versions of jQuery. This one is extra and is not the one being automatically included by WordPress:

    <script type="text/javascript" src="http://code.jquery.com/jquery-latest.pack.js"></script>

    Please remove that additional call to jQuery, and so long as there are no other JavaScript errors on the page, I think you will find that your form works.

    If you cannot find out where that script is being loaded from, please use our troubleshooting steps here http://rkt.gs/testing

    Posted 6 years ago on Thursday January 17, 2013 | Permalink
  5. elinet
    Member

    Thanks, removing the additional call everything works fine.
    Best regards.

    Marco

    Posted 6 years ago on Thursday January 17, 2013 | Permalink
  6. Thank you for that update.

    Posted 6 years ago on Thursday January 17, 2013 | Permalink

This topic has been resolved and has been closed to new replies.