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PayPal connection is not being made even though IPN is enabled & url is setup.

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. verdantstudios
    Member

    Hello,

    For some reason, our registration form is not connecting with PayPal. I've enabled IPN in PayPal along and put in the correct routing url. I also made sure the PayPal add-on is activated on WP. All the currency fields within the form are set up as pricing fields & no conditional logic is set for form submission:
    http://projectuse.org/join-us/on-the-trail/hike-registration/

    We have an older version of WP 2.9. Could that be the issue? If not, can you suggest anything else we should double-check?

    Thanks for your time!

    Mary

    Posted 12 years ago on Tuesday January 31, 2012 | Permalink

  2. Rob Harrell
    Member

    Hey Mary, did you setup a PayPal feed within the add-on that is tied to your form as well?

    Posted 12 years ago on Tuesday January 31, 2012 | Permalink

  3. verdantstudios
    Member

    Hey Rob,

    Thanks for the quick reply. In the initial PayPal settings window, I added in our PayPal email…is that what you're referring to?

    Thanks, Mary

    Posted 12 years ago on Tuesday January 31, 2012 | Permalink

  4. verdantstudios
    Member

    Hi Rob,

    I realize what you are referring to know…Yes, I added the hike registration form within the PayPal Forms Window. There is a green check by it & transaction type is set to 'Donation'.

    Posted 12 years ago on Tuesday January 31, 2012 | Permalink

  5. Rob Harrell
    Member

    Could you send me a login to rob@rocketgenius.com so I can take a look?

    Posted 12 years ago on Wednesday February 1, 2012 | Permalink

  6. Jane Harf
    Member

    I am also having a problem with the payment information not making its way to Paypal. When I view registration entries, I notice that the payment status is "processing." I made several attempts on January 31st to register with my credit card with no success. I deleted the feed between my registration form and PayPal and created a new feed. After I created a new feed, I was able to successfully register and pay through PayPal. I just got off the phone with a PayPal representative who verified that the attempts showing up as "processing" that were made prior to deleting and creating a new feed never registered with PayPal. I also recently had a problem with the Mail Chimp add on feature in which a had to delete all of the existing feeds and create new feeds because I receive an error message after completing a form. I am expecting several hundred conference registrations so I am hoping this issue can be resolved. Any information on solving this issue would be much appreciated.

    Thank you!

    Posted 12 years ago on Thursday February 2, 2012 | Permalink