PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

PayPal not calculating total amount

  1. I can't get PayPal to calculate the Total purchase amount. I have a Product field and a shipping field in my form and the correct amounts are calculated in my Total field, but when I test the process, PayPal only shows the amount of the Product field. What am I doing wrong?

    Here's the page with the form:

    http://charlessimmons.com/music/cd-store/

    Thanks in advance!

    Posted 12 years ago on Tuesday January 31, 2012 | Permalink
  2. Hi csimmons,

    I was unable to recreate this issue. I checked out with two different orders, both of which included the full total on the form and in PayPal checkout. Is there a particular combination that does not seem to be working for you?

    Posted 12 years ago on Monday February 6, 2012 | Permalink