I am finding a number of people 50% + are bailing out of the transaction when they reach the Paypal payment page... so I am wanting to know if:
1) There is a way for me to resend them the payment link via email (or notes)
2) Is there a way for me to include a discount code that they can enter on the Paypal Page
Please advise ASAP.
1. I don't know how you can salvage these transactions from within Gravity Forms. I don;t know how you would recreate the PayPal link and if you did, I'm not sure how Gravity Forms would respond when payment was received, since it was not truly a Gravity Form submission which sent them to PayPal again. Things like the IPN would not likely work.
2. The discount would need to be figured on your site before sending them to PayPal.
I think what you could do is follow up on the abandoned transactions and send them a customized email with a link to your form again, pre-populated with all their information, and offering the discount pricing there.
Or, you could move away from PayPal if that is what is scaring people, or if it's too difficult for the visitor to complete the transaction.
