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Paypal payment made - account is not created.

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

gesman
Member

I have exactly the same problem as described here:
http://www.gravityhelp.com/forums/topic/entry-notification-not-being-sent-out

Payment sent, Paypal IPN Status delivery "sent" to correct URL.
Forms->Entries shows information about new subscription, but it's "Payment Status"
is set to "Processing". User account is not created.

Please help!

Gleb

Posted 13 years ago on Monday September 5, 2011 | Permalink
Carl Hancock
Administrator

If you have properly configured IPN settings, when users experience issues with IPN not updating the status of the entry it is due to web server configuration. The IPN verification is unable to be verified and therefore the entry is not updated. Typically this is due to either curl not being installed or available OR the https protocol is not support or disabled on your curl installation. I would ask your web host about both. You need curl with https protocol support present.

Posted 13 years ago on Tuesday September 6, 2011 | Permalink
gesman
Member

Replied by email with site access credentials... Lets dig into the roots of that.

Gleb

Posted 13 years ago on Tuesday September 6, 2011 | Permalink
gesman
Member

Problem was that
Forms->Paypal->form-name->Paypal email address - must contain *primary* paypal address on your paypal account, *not* just one of secondary accounts.

Solved.

Posted 13 years ago on Friday September 9, 2011 | Permalink
Chris Hajer
Key Master

Thanks for the update Gleb.

Posted 13 years ago on Friday September 9, 2011 | Permalink

This topic has been resolved and has been closed to new replies.