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Picatcha add on will not show images on form

  1. paulc
    Member

    The Picatcha add on will not show images on the live form, though installation went without a hitch. Only the title "Picatcha" shows with nothing else. Several others have had this same issue here with no answers. The form will not let you submit because it's looking for the proper solution, but there's no graphic to solve. Does this add on work with Gravity Forms?

    Posted 10 years ago on Tuesday June 25, 2013 | Permalink
  2. David Peralty

    Can you please link to your form?

    Posted 10 years ago on Tuesday June 25, 2013 | Permalink
  3. paulc
    Member

    http://northeastwindmills.com/contact/

    Can't leave it in there too long because it blocks all submissions

    Thanks

    Posted 10 years ago on Tuesday June 25, 2013 | Permalink
  4. Looks like you have some JS errors going on here on your page: screenshot

    I'd recommend running through a theme/plugin conflict test:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    It's showing fine on my dev site: http://dev.outerhavenstudios.com/picatcha-test/

    Posted 10 years ago on Tuesday June 25, 2013 | Permalink
  5. David Peralty

    The source of your problems is likely the very old version of JQuery you have in your theme: http://ajax.googleapis.com/ajax/libs/jquery/1.4.0/jquery.min.js?ver=3.5.2

    Gravity Forms requires the version that ships with WordPress, currently 1.8.3. You also have JavaScript errors on that page you'll want to investigate as they may be stopping Picatcha from working as expected.

    Posted 10 years ago on Tuesday June 25, 2013 | Permalink
  6. paulc
    Member

    Thanks, I'll dig into it.

    Posted 10 years ago on Tuesday June 25, 2013 | Permalink
  7. paulc
    Member

    It was a plugin conflict. Dang, should have known to check that! Thanks, Guys!

    Posted 10 years ago on Tuesday June 25, 2013 | Permalink
  8. No problem, glad you got it sorted.

    Posted 10 years ago on Tuesday June 25, 2013 | Permalink

This topic has been resolved and has been closed to new replies.