In my Plugins Page it tells me there a new version available but that I should register my copy. (Which I have). When I click on REGISTER it takes me to the populated Gravity Forms Settings. Everything is filled in and tells me to go to the Plugins Page for auto upgrade. And then we go around in circles again. What am I missing?
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Plugin not auto upgradeable
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Not sure what that may be offhand.. lets start here. Does you key validate in the settings ( has green tick mark beside it )? If not, you may need to remove your key, save the settings, then re-add your key (making sure there are no blank/empty characters if you paste it in) and save the settings.
If you key is displaying as valid then you may want to simply try a manual update this time. You can download the latest version from the downloads page here, then you'll want to remove the current version ( it's okay to delete the plugin files, your forms and entries are safely stored in the database - just DON'T click on the "Uninstall Gravity Forms" button in the forms settings page as that will wipe the DB info as well.)
Once that's done, just do a normal plugin install with the new version. If you still have problems when a new auto-update rolls around then we'll need to figure out what's going on then.
Posted 13 years ago on Monday February 6, 2012 | Permalink -
Cool, glad you got it sorted out. Thanks for letting us know.
Posted 13 years ago on Monday February 13, 2012 | Permalink
This topic has been resolved and has been closed to new replies.