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Pre Populate Help

Gravity Support Forums » Plugin Support » Gravity Forms

  1. sadiq.emeran
    Member

    http://pet.brandcampaigner.co.za/register/

    I get a error when I am trying to register here cannot get past 1st

    1st want to test this new form I created and then work out how to pre populate fields.

    Any help would be appreciated.

    Thanks
    Sadiq

    Posted 12 years ago on Monday October 15, 2012 | Permalink

  2. David Peralty

    Do you have a required field that is hidden/invisible?

    Posted 12 years ago on Monday October 15, 2012 | Permalink

  3. sadiq.emeran
    Member

    Nope I triple checked my form to make sure all form fields are correct with no errors. Like required/no duplicates/ pre populate etc

    Let me just double checked again.

    Ok I went through form editor again and no hidden field and I have unchecked anything unnecessary so form can validate.

    I can send login details to you if you would like.

    it is a multi step form.

    Posted 12 years ago on Monday October 15, 2012 | Permalink

  4. Rob Harrell
    Member

    Are you using 1.6.8.1?
    http://www.gravityhelp.com/downloads/

    Posted 12 years ago on Monday October 15, 2012 | Permalink

  5. sadiq.emeran
    Member

    Hi could I get some help on this matter please.

    http://lnxwebs02.cpt.wa.co.za/~ras34/register/

    have installed it on a new server and still getting the error

    Using latest version of both Wp and GF

    Posted 12 years ago on Tuesday October 16, 2012 | Permalink

  6. sadiq.emeran
    Member

    http://www.communipet.co.za/

    Domain has propagated and can I please get some assistance here on why the form is not working.

    Thanks

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  7. Chris Hajer
    Key Master

    @sadiq, I cannot get either of those last two URLs to load in a browser right now. The requests time out. The only one I could load was here http://pet.brandcampaigner.co.za/register/

    I see the issue. It looks like you are using 1.6.8.1 which contained a fix for this problem. Can you be certain that 1.6.8.1 was installed completely and no old files are hanging around?

    If you are definitely using 1.6.8.1, can you try submitting this form from the form preview and see if it works there?

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  8. sadiq.emeran
    Member

    Hi Chris,

    I checked in the plugin and it says the latest version.

    I can access http://www.communipet.co.za/register/ the website.

    I checked preview now and same error.

    Can i forward login detais to you so that you can browse back end to see what I am doing wrong.

    There was a problem with your submission. Errors have been highlighted below.

    But nothing is highlighted.

    Thanks

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  9. sadiq.emeran
    Member

    Going to try and uninstall and delete gravity forms.

    Will get back to you if error still is active.

    Sorry for double post.

    Thanks

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  10. Chris Hajer
    Key Master

    Just remove the plugin files (the gravityforms folder in wp-content/plugins). That will leave your configuration and forms and entries intact. Do not click the red "Uninstall Gravity Forms" button on the settings page.

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  11. sadiq.emeran
    Member

    No Luck and I deactivated all plugins besides GF.

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  12. Chris Hajer
    Key Master

    You mentioned to David that you do not have any hidden fields which are required. Are you using conditional logic at all? If so, can you go back and be sure the rules you applied are still valid? If you changed the form after setting up the conditional logic, the rules can break.

    One other thing you can try is export the form then reimport it, and test that.

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  13. sadiq.emeran
    Member

    Ok no hidden fields no conditional logic.

    Will try export

    Will test creating a new form not multi part form.

    Thanks.

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  14. sadiq.emeran
    Member

    No luck still not working and I created a new form which works.

    So must be something with this form.

    I just cannot find it.

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  15. Chris Hajer
    Key Master

    Does the new form solve the problem for you, even if we can't fix the old form?

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  16. sadiq.emeran
    Member

    Busy recreating the form and testing at each step will add required fields when I am done

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  17. Chris Hajer
    Key Master

    That's a good way to build a complex form.

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  18. sadiq.emeran
    Member

    Hi,

    I tested it all the way and it worked but when I placed the form onto a page it does not work.

    :(

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  19. sadiq.emeran
    Member

    Now preview does not work too.

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  20. sadiq.emeran
    Member

    A little update the form does not work once I apply required attribute.

    did a test now unticked all required form fields form works?

    Would like to have all fields required most of them.

    Thanks

    Posted 12 years ago on Wednesday October 17, 2012 | Permalink

  21. Chris Hajer
    Key Master

    Can you post a URL to the page where the new form is embedded?

    Posted 12 years ago on Thursday October 18, 2012 | Permalink

  22. Menwithpens
    Member

    I am having the same problem. My form has stopped working.

    First page, when submitted (going to next page) reads:
    "There was a problem with your submission. Errors have been highlighted below."

    Seems like a lot of people have this problem. What is going?

    Is there a solution yet?

    Posted 12 years ago on Thursday October 18, 2012 | Permalink