PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Preview NOT Working : *Using Conditionals on WP3 ( Subdomains Only )

Gravity Support Forums » Plugin Support » Gravity Forms

  1. artur
    Member

    hi,

    i just purchased the plugin..
    did a Network install for my WP3 ( subdomains )

    i added a simple CheckBox and Simple Line Text ( with condition to show if Checkbox is set )

    then click Preview.. and it shows an empty page!

    http://cl.ly/ec78263818a4877f1082

    1st time i used it.. and bugville!

    please advise...thanks

    Posted 13 years ago on Saturday October 16, 2010 | Permalink

  2. Carl Hancock
    Administrator

    This isn't a bug. I'm guessing you used conditional logic and the conditional logic Javascript isn't being loaded, most likely due to file permissions although it could be a theme or plugin conflict. Make sure to set CHMOD 755 on the gravityforms folder and ALL of it's files.

    If that doesn't correct the problem then send us a WordPress Admin login for this site via our Contact Us form so we can take a look. Regardless, it is something specific with your site that is preventing the conditional logic JS from loading and not a bug.

    Posted 13 years ago on Monday October 18, 2010 | Permalink