PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Problem exporting entries

Gravity Support Forums » Plugin Support » Gravity Forms

  1. poolpaint
    Member

    After upgrading to Wordpress 3.0 export feature does not function. Need solution.

    Posted 14 years ago on Thursday July 1, 2010 | Permalink

  2. Carl Hancock
    Administrator

    There is a bug with the export functionality on some server configurations after upgrading to WordPress 3.0. We are aware of it and will be releasing an update later this week that solves this issue. We have rewritten the export process entirely.

    Keep watching the support site for an announcement regarding this release. We will be releasing it in beta later this week. It won't be released via automatic upgrade until later. But as soon as it is available as a beta later this week we will make it available for download here on the support site.

    Posted 14 years ago on Thursday July 1, 2010 | Permalink

  3. poolpaint
    Member

    Thank you. Look forward to your updates.

    Posted 14 years ago on Thursday July 1, 2010 | Permalink

  4. Darfuria
    Member

    Me too! :)

    Posted 14 years ago on Friday July 2, 2010 | Permalink

  5. Chris Hajer
    Key Master

    Until the bug is fixed, the exported files are still present on the server, the download of them just does not happen automatically. If you log in to the server with FTP or SSH, you can find all the exported files located here:

    wp-content/uploads/gravity_forms/$form_id/export_*.csv

    Where $form_id is a folder with the ID of your form. Then you will find lots of csv files (especially if you tried multiple times to do the export.)

    Posted 14 years ago on Friday July 2, 2010 | Permalink

  6. Carl Hancock
    Administrator

    Just a heads up, after we release the revised entry export functionality it will no longer save the files on the server. It will strictly be a download. It is going to function exactly like the built in WordPress export posts functionality.

    Posted 14 years ago on Friday July 2, 2010 | Permalink

  7. patung
    Member

    The exported files, can they be imported into another install of gravityforms? Meaning if you want to move from one site to another, and you want to keep all your older entries by importing them into the new site.

    Posted 14 years ago on Saturday July 3, 2010 | Permalink

  8. Kevin Flahaut
    Administrator

    Currently the import function is just for forms, not for entries. You'll be able to easily export forms and import them on another Gravity Forms installation, but not the existing entry data.

    Posted 14 years ago on Saturday July 3, 2010 | Permalink

This topic has been resolved and has been closed to new replies.