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Problem in tags when i post a form.

Gravity Support Forums » Plugin Support » Gravity Forms

  1. soukoutou
    Member

    Hello,
    I have create a form where an user can send a image (Set as Featured Image checked), i can also create a title, a description, i have also add category and some predefine tags.

    All is fine but i have something strange when i look what was insered in the field tags in the post.

    I have configure the tags to "cases à cocher" in french
    When i only choose in my form for exemple the tag "visage" in the post i have another tags wich appears.
    I have the first one i have choose : "Visage" an a second one where i don't know where it come from. It's look like this.
    http://www.tuvoisquoi.com/wp-content/uploads/gravity_forms/2-47da2035148549b6c005b835b7e22847/2011/11/3visage.jpg|:||:||:

    I don't want this tag appears in the post. Is it possible or it is a bug ?

    Thanks in advance for your response.

    Yves

    Posted 12 years ago on Tuesday November 8, 2011 | Permalink

  2. Carl Hancock
    Administrator

    I'm not 100% sure what you are referring to or what the issue is based on your description. I'm assuming you are using the Post Tag field. Is what you enter in this field not what is being stored with the post that is created when you submit the form?

    Posted 12 years ago on Tuesday November 8, 2011 | Permalink

  3. soukoutou
    Member

    Exactly, i am using the post tag field.
    I have for example tree tags in the form. (tag 1 , tag2 , tag3)
    I select the tag 1 an submit the form.
    What is stored in the post tag field is :
    - tag1
    and another tag which which has been created like this :
    - http://www.tuvoisquoi.com/wp-content/uploads/gravity_forms/2-47da2035148549b6c005b835b7e22847/2011/11/3visage.jpg|:||:||:

    Hope i have response to your question.

    Posted 12 years ago on Tuesday November 8, 2011 | Permalink

  4. Carl Hancock
    Administrator

    Very strange. Do me a favor, go to Import/Export under Forms and then select Export Forms. Select that form and export it to XML. Upload somewhere that we can download it and provide me with a link to the XML file. I'll import your form locally and see if I can replicate this issue.

    Do you have any custom code in place using Gravity Forms hooks? Or any 3rd party add-ons in place for Gravity Forms?

    Posted 12 years ago on Tuesday November 8, 2011 | Permalink

  5. soukoutou
    Member

    You can take the file from this link.

    http://www.putlocker.com/file/BE9D01AB17ABFF0F

    I have not implemented custom code but i have many another wordpress plugins on my website.

    Posted 12 years ago on Wednesday November 9, 2011 | Permalink

  6. soukoutou
    Member

    Have you replicate the problem ?

    Posted 12 years ago on Friday November 18, 2011 | Permalink

  7. Carl Hancock
    Administrator

    No, I was unable to replicate the issue locally.

    I downloaded the form XML and imported that form locally. I then previewed the form and submitted it on my test site. It created a post as expected and when I inspected that post, the tags that were associated with that post are the tags that I selected in the form. See this screenshot:

    http://dl.dropbox.com/u/185347/Slingshot/Pictures/Screen%20Shot%202011-11-18%20at%203.56.27%20PM.png

    You can see in that screenshot the Post Tags for the post that was created and it is 3 of the tags that were in your post tag field. They were populated correctly.

    I'm assuming on your site this isn't the case? Or am I mistaking the issue?

    Posted 12 years ago on Friday November 18, 2011 | Permalink

  8. soukoutou
    Member

    Ok thanks i will try to identify wich plugin can cause the problem.

    Posted 12 years ago on Monday November 21, 2011 | Permalink