problem mapping Custom Field OPTIONS - appear in GF but only parent in CM

I have a Gravity Form set up and working on a Wordpress Installation.

This form includes a MULTI-CHOICE field with options that correspond to a MULTI-CHOICE CUSTOM FIELD on Campaign Monitor with choices and segments matching the options of the Gravity Forms Multi-Choice field.

When I come to map the list fields from Campaign Monitor to the form fields in Gravity Form, only the parent custom form field name (Areas of Interest) is showing on the CM list and not the choice options / segments. Whereas Gravity Form is showing all the choice options but not the parent name

Unless there is a fix for this (or I've set it up wrong), it looks like I won't be able to use the multi-choice field option in GF

Many thanks for any help

Edit - I've contacted Campaign Monitor who have referred me to here as GF is apparently the developer of the integration plugin

This is using:
GF 1.5 / GF Campaign Monitor Addin 1.4 / Wordpress 3.1

Hello Carl - Thank you for your reply.

In GF I'm using Checkboxes which, in the field mapping with CM, are showing OK. (Ironically, I'm having to use 'checkboxes' as opposed to 'multiple value' field as checkboxes seem to be the only option to allow users to select multiple values i.e. more than one option from the list)

In Campaign Manager, I've set up a corresponding 'custom field' with options that match the options of the checkboxes in GF.

However, when trying to map the fields, GF is correctly showing all the options ready for mapping, but in the Campaign Manager field list, only the parent custom field is showing, not the options.

I contacted CM and they referred me to you.

I can't see how to get the options from CM to appear in the mapping list

Hello Carl - Thank you for your update and I appreciate you looking into this!

In the interim, I'm thinking to leave as is, without the mapping of the field in question, the other fields seem to be working OK.
GF is collecting the correct info which, I assume, I'll be able to update in CM manually.
Unless you have any other / better workarounds that will integrate with however this gets resolved in future updates (without loosing any data).

Many thanks again for your most prompt response.

Hi Carl,

I have run into the same issue as univiz and was just wondering if there had been any progress on sending across the full array of options to Campaign Monitor?

Cheers,

Nick

Also, you need to use the [square brackets] in the field checkboxes in order for the values to be received by campaign monitor in the custom fields. I had this issue but managed to make it work.

Actually I think it was the single quote that was breaking it. My custom field was called "liste d'envoie" and it wouldn't sync but once I changed it to "subscription list" it worked.