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Problem saving form

  1. fmark
    Member

    I just purchased the license and it will not let me save a form. I have read the other discussions and they basically say to get the new version, but I just got it yesterday. Any help?

    Posted 11 years ago on Thursday June 14, 2012 | Permalink
  2. As a first step in troubleshooting, test for a theme or plugin conflict by following the instructions here:
    http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    What happens when you try to save a form?

    Posted 11 years ago on Thursday June 14, 2012 | Permalink
  3. fmark
    Member

    It seems to work when I save/update it after creating each field. That's good enough for me.

    Posted 11 years ago on Thursday June 14, 2012 | Permalink
  4. Hmm so creating multiple fields and saving is the problem it sounds like. This could be that your PHP Memory needs a boost.

    You could try increasing your PHP Memory by following the instructions here:
    http://www.nerdgrind.com/increase-wordpress-and-php-memory-limit/

    Posted 11 years ago on Thursday June 14, 2012 | Permalink