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Problem upon installation in WP admin

  1. Hello,

    We just purchased the developer license for GravityForms and installed it and when I go to create a new form, the page is very clearly not displaying properly in WP admin. Please see a screenshot at the following URL:

    http://cl.ly/3W292V2S0j1F1N041z2v

    Please let me know what we can do to correct the problem.

    Thanks in advance.

    Posted 14 years ago on Monday April 4, 2011 | Permalink
  2. It looks like the CSS and JS isn't loading. This could be file permission related.

    It's difficult to tell without being able to access your admin and look. If you send us an admin login via our Contact Us form and reference this post we'd be glad to take a look.

    Posted 14 years ago on Monday April 4, 2011 | Permalink
  3. Carl, I sent the info to you as requested. Please let me know if you need anything else from me. Thanks!

    Posted 14 years ago on Monday April 4, 2011 | Permalink