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Processing Error

Gravity Support Forums » Plugin Support » Gravity Forms PayPal Add-On

  1. lucky15
    Member

    I am using the Paypal Pro Addon and after entering the correct information I get an error "There was an error processing your request. Your credit card was not charged. Please try again."

    How can I fix this?
    Website: https://certifiedgreennm.org/purchase-registrations-and-certifications/

    Posted 11 years ago on Friday March 15, 2013 | Permalink

  2. Chris Hajer
    Key Master

    Please take a look at the source of the page when the error is shown. You will see an error code like this: <!-- Payment Error: 10002 -->

    If you Google that error code, you will see why PayPal is having a problem with that transaction.

    http://www.paypalobjects.com/en_US/ebook/PP_APIReference/Appx-ErrorCodes_and_Messages.html

    Posted 11 years ago on Sunday March 17, 2013 | Permalink