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product Price total updated in backend preview form but not in frontend

  1. I have created a order form. When I preview the form in backend, and selected the product along with quantity from dropdown the total price are calculated correctly. But It is not happening in frontend.
    The frontend url is:
    http://www.myoxygen.net.php53-2.ord1-1.websitetestlink.com/order-form/

    Please help.
    Thanks

    Posted 6 years ago on Tuesday March 19, 2013 | Permalink
  2. David Peralty
    Administrator

    If it isn't working in the front-end but it is in the back-end, then that usually means a theme issue or plugin issue. Can you please try the following troubleshooting steps? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 6 years ago on Tuesday March 19, 2013 | Permalink
  3. Are you using this coupon add-on?
    https://github.com/curtismchale/Coupons-for-Gravity-Forms

    Try deactivating that and see if your form works properly.

    Posted 6 years ago on Thursday March 21, 2013 | Permalink