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product Price total updated in backend preview form but not in frontend

Gravity Support Forums » Plugin Support » Gravity Forms

  1. kpravash
    Member

    I have created a order form. When I preview the form in backend, and selected the product along with quantity from dropdown the total price are calculated correctly. But It is not happening in frontend.
    The frontend url is:
    http://www.myoxygen.net.php53-2.ord1-1.websitetestlink.com/order-form/

    Please help.
    Thanks

    Posted 11 years ago on Tuesday March 19, 2013 | Permalink

  2. David Peralty

    If it isn't working in the front-end but it is in the back-end, then that usually means a theme issue or plugin issue. Can you please try the following troubleshooting steps? http://www.gravityhelp.com/documentation/page/Testing_for_a_Theme/Plugin_Conflict

    Posted 11 years ago on Tuesday March 19, 2013 | Permalink

  3. Chris Hajer
    Key Master

    Are you using this coupon add-on?
    https://github.com/curtismchale/Coupons-for-Gravity-Forms

    Try deactivating that and see if your form works properly.

    Posted 11 years ago on Thursday March 21, 2013 | Permalink