PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Product / Pricing Field ERROR after pushing submit: "Please enter valid value"

Gravity Support Forums » Plugin Support » Gravity Forms

  1. alexvs1980
    Member

    I am unable to get pricing fields > products field (configured as a Single Product) to work. I keep getting "please enter valid value" error unless I set the price of the product to zero or convert it to a calculation field. The problem with using the calculation approach is that the email summary created does not display the quantity / price correctly.

    I have switched currency from Euro to USD, and this did not help.

    See the field "TEST product Name 1"
    http://www.cloudspartner.com/presupuesto/

    Thanks!

    Posted 13 years ago on Monday September 24, 2012 | Permalink

  2. Chris Hajer
    Key Master

    There is something strange about the way your form is set up, something with how it's configured. I don't see a product there? You have to have a product before you can have options. Can you export your form please (Forms menu > Import/Export > top menu center item called "Export Forms") as XML and email it to chris@rocketgenius.com

    I would like to take a look at how it's configured. When you email, please include a link to this topic and explain how you expect this to work. Thank you.

    Posted 13 years ago on Monday September 24, 2012 | Permalink