PLEASE NOTE: These forums are no longer utilized and are provided as an archive for informational purposes only. All support issues will be handled via email using our support ticket system. For more detailed information on this change, please see this blog post.

Redirect not Working in IE (fine in Firefox)

  1. I am using Gravity Forms to post (confirmation redirect) to Salesforce, send out a notification, and return to my retURL in the redirect. Everything works like a charm in Firefox. In IE the redirect does not appear to be working at all (nothing in Salesforce, nothing in debug, does NOT return to retURL value - just refreshes to same page form is on.

    One other thing that could be a factor (I don't know). My setup is not ideal. Running WP on IIS6 and there are some other things "not working." Couldn't get the GF Salesforce addon to work OR the salesforce WP addon. However, redirect has worked (at least in FF) since day one so I headed that route. Just checked in IE (compatibility and non-c modes) and the redirect does not work. Any ideas? The redirect code is (zeroed out the actual ID:

    encoding=UTF-8&oid=000000000000000&retURL=http://www-dev.wellprocessmanagement.com/download-sent/&first_name={First Name:9}&last_name={Last Name:10}&email={Email:3}&phone={Phone:2}&company={Company:5}&title={Title:4}&country={Country:11}&industry={Industry:15}&00N30000000h1BX={Desired Action:22}&lead_source=Web&Campaign_ID={Salesforce Campaign_ID:19}

    Posted 13 years ago on Tuesday February 28, 2012 | Permalink
  2. Interesting. Turned ajax off and the form appears to work correctly now. I suspect the problem I am experiencing is related to the IIS6 url rewriting...

    I will use the forms without ajax. If anyone has an idea of what I can check to find the issue behind this I would still be interested in figuring that out.

    Terry

    Posted 13 years ago on Wednesday February 29, 2012 | Permalink